ISH hospitals and clinics receive award for ER & inpatient departments

Pictured is Iowa Specialty Hospital staff attending the 2019 Press Ganey Awards ceremony.

                  Specialty Hospitals & Clinics is pleased to announce it has been named a 2019 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in Patient Experience.  Iowa Specialty Hospital achieved this in both its Emergency and Inpatient Departments.

                  The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

                  "Congratulations to Organization for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.

                  According to Amy McDaniel, Iowa Specialty Hospital – Belmond CEO, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the patient experience.

For the full story, see this week's Monitor.